This Privacy Policy (“Privacy Policy”) explains how Optimum Permanent Placement, LLC and its subsidiaries and affiliates (collectively “Optimum”, “we”, “us”, or “our”) collects, uses and shares your Personal Information which is any information that relates to an identified or identifiable natural person, or as otherwise defined under applicable law (“Personal Information”). This Privacy Policy applies when you use and interact with our website, (the “Site”) or when you otherwise communicate or connect with us.

Please read this Privacy Policy carefully. By using the Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy and consent to Optimum’ collection, use and disclosure of Personal Information and other information as set forth herein. If you do not consent to the terms of this Privacy Policy, you should not access or use the Site in any way and should immediately exit it.

Children's Privacy

We do not intend for the Site to be used by children under the age of 16, nor do we intentionally collect or solicit any Personal Information from children under the age of 16. If you are under the age of 16, please do not provide us with any information and promptly exit the Site.

Privacy Policy Updates

We may periodically revise this Privacy Policy at any time, by posting an amended Privacy Policy on the Site. Your continued use of the Site after any revisions means you consent to and accept the revised Privacy Policy.

Third Party Websites

The Site may contain links to third party sites.  Please note that Optimum is not responsible for the content or practices and policies, including privacy practices, of these third parties. Optimum encourages its users to be aware when they leave the Site and to read the privacy statements of any other website that collects personally identifiable information prior to providing your Personal Information in connection with such websites.

Information Collection

We obtain Personal Information and other information about you from a variety of sources. This includes Personal Information you provide to us, information we gather through automated means, and information we obtain from other sources.

We collect Personal Information when you request additional information, apply to a job posting, make a referral, or register on the Site. The information collected includes but is not limited to:
Email address;
Mobile phone number;
NPI number;
Job Title;
Company name;
Any information provided on your CV, (if uploaded), including educational information, employment history and references; Your reason for contacting us or other information you provide in your messages to us.

You are responsible for obtaining the consent of your references before providing their Personal Information, including contact information, to us.

Automatically Collected Information

By choosing to use the Site, you agree to provide Optimum with certain information, including Personal Information, which is automatically created, collected, and recorded by your use of the Site. Optimum uses third parties, including Google Analytics, to collect this information which may include Personal Information, as described below.

Optimum uses common internet technologies, such as cookies and web beacons, to keep track of the interactions with the Site. When you visit the Site, a cookie, which is a small text file, may be sent to your computer or device. Standing alone, cookies do not personally identify you; they merely recognize your web browser. We also gather certain information automatically to analyze trends in the aggregate and administer the Site. This information may include:

  • IP Address (or the proxy server you use to access the world wide web);
  • Device and application identification numbers;
  • Location;
  • Browser type;
  • Internet service provider and mobile carrier;
  • Pages and files you viewed;
  • Searches performed;
  • Operating system and system configuration information; and
  • Date and time stamps associated with your usage.

We use Google Analytics for aggregated, anonymized website traffic analysis. In order to track your session usage, Google drops a cookie (_ga) with a randomly generated ClientID in your browser. This ID is anonymized and contains no identifiable information like email, phone number, name, etc. We also send Google your IP Address. We use GA to track aggregated website behavior, such as what pages you looked at, for how long, and so on. This information is important to us for improving the user experience and determining site effectiveness.

Information Obtained from Other Sources

We may obtain Personal Information and other information about you in connection with the Site from third parties including:

  • Referrals from third parties which may include your name, phone number, email address, profession, and licensing or other information provided by the referral source;
  • Background check services;
  • Healthcare providers which may include health screening and vaccination information as required in the application process;
  • Social media;
  • Data brokers which may include name, cell phone number, and email address;
  • References that you provide to us.
  • Affiliates;
  • Government entities;
  • Service providers, contractors and other vendors who provide services on our behalf.

Information Use

Optimum uses the information collected, including Personal Information, to provide you with the services you request and other services we offer. For example, Optimum may use Personal Information to:

  • Respond to you regarding the reason you contacted us,
  • Provide you with additional information about our services, other service offers, and promotions and events;
  • Determine eligibility and suitability for job postings including the verification of references and qualifications;
  • Contact educational institutions to verify educational qualifications;
  • Contact you regarding job information or other service offerings;
  • Make the necessary applications for privileges and/or licenses;
  • Make payments for provider services;
  • Perform background checks;
  • Operate and improve the Site;
  • Personalize the Site, for example to understand and save your preferences for future visits;
  • To send you email messages including marketing emails;
  • In other ways for which we provide specific notice at the time of collection.

Information Sharing

Optimum may share your Personal Information with our clients in connection with job postings in which you have expressed an interest but only if you have signed an agreement with Optimum agreeing to the sharing of your Personal Information. We may also share your Personal Information within Optimum including all affiliates and subsidiaries.

Service Providers

We engage certain trusted third parties to perform functions and provide services to us, including without limitation, background check services, database storage and management, customer relations and support, data analysis, and marketing and social media services. We may share your Personal Information and other information with these third parties, but only to the extent necessary to perform these functions and provide such services.

Other Third Parties

Optimum may use or disclose Personal Information if required by law or if Optimum reasonably believes that use or disclosure is necessary to protect Optimum’ rights or property, prevent a crime or protect national security, protect the personal safety of our users or the public, or comply with a judicial proceeding, court order, subpoena, regulatory inquiry or legal process. We may also use your Personal Information to detect, prevent or otherwise address fraud, investigate violations of this Privacy Policy, or in connection with a financing or a sale, acquisition, merger or any other transaction involving a change in control of our business, including but not limited to a bankruptcy or similar proceeding.

Your Choices Regarding Your Information

Email messages If you provide us with your email address, you authorize us to send you regular emails, including marketing communications, unless and until you request to unsubscribe from such emails. We may collect information about your interactions with emails sent by us or on our behalf, including whether you opened the email or clicked on any links. We may use this information to improve our marketing, to understand our audience, and to improve the Site.  All marketing emails from Optimum contain instructions on how to opt out of receiving further marketing emails from us.

Text messages You can stop receiving text messages from us by texting "STOP" to us. After you send "STOP", we may send you an additional text message to confirm that you have been unsubscribed. If at any time you have questions about the text messages, text "HELP". After you send "HELP" we will respond with instructions on how to use our service as well as how to unsubscribe. Message and data rates may apply.

Cookies Most browsers provide you with the ability to block, delete, or disable cookies. If you choose to reject cookies, some features and functionality of the Site may be limited or unavailable. If you would like to learn more about cookies, please refer to the following website:

Google Analytics

To learn more about how Google uses data, visit Google's Privacy Policy and Google's page on "How Google uses data when you use our partners' sites or apps." You may download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this does not prevent the use of other analytics tools. To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage on Websites.

Provider References

If a provider has listed you as a reference and given us Personal Information about you, you can contact us as described below regarding the Personal Information we have about you and to request the deletion of that information.

You can contact us via:
Phone: 855.301.0563
or as provided in the Contacting Us section for assistance on the following:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Request Optimum delete any data we have about you.
  • Express any concern you have about our use of your data.
  • Opt out of future contact from Optimum.


Optimum restricts access to the Personal Information collected to those who have a valid business reason to know that information. Optimum uses commercially reasonable efforts to protect the privacy and security of Personal Information we collect and process and to ensure that our systems are secure and meet industry standards. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the security of Personal Information, or that unauthorized access, hacking, data loss or other breaches will never occur. WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY BREACHES OF SECURITY, DAMAGE TO YOUR DEVICE, OR ANY LOSS OR UNAUTHORIZED USE OF YOUR PERSONAL INFORMATION OR OTHER DATA.

International Data Transfer

By accessing and using the Site, you acknowledge and agree that Optimum controls and operates all parts of the Site from its offices in the United States of America and that the Site is intended for use by users located in the United States of America., Optimum makes no representation that the Site is appropriate or will be available for use in other countries. If you access the Site from outside the United States, you acknowledge and agree that your Personal Information may be transferred to and maintained on computers and servers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may be different from those in your jurisdiction. If you choose to use the Site, you freely and specifically consent to the transfer of your Personal Information, including automatically collected information, to the United States and the collection, use and potential disclosure of such information in accordance with United States law and our Privacy Policy. 

Do Not Track

Some web browsers have a “Do Not Track” preference that transmits a “Do Not Track” header to the websites you visit with information indicating that you do not want your website activity to be tracked. We do not respond to browser “Do Not Track” signals at this time as there is no standard for how online services should respond to such signals. Optimum, however, does not track your activity across websites other than the Site.

Retention of Information

We will retain your Personal Information for as long as necessary to fulfill the purposes for which it has been collected, as outlined in this Privacy Policy. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain information that does not identify you indefinitely.

Contacting Us

If you have any questions, comments, or concerns regarding this Privacy Policy please contact us through one of the following methods:
Phone: 855.301.0563
Mail: Medicus Healthcare Solutions
Attn: Privacy Office
22 Roulston Road
Windham, NH 30387

California Residents

California Consumer Privacy Act

If you are a California resident, the information below also applies to you. The information reflects Optimum’ current practices and its practices during the 12-month period prior to the date this Privacy Policy was last updated. 

Categories of Personal Information Optimum Collects
  • Identifiers (e.g., name, email address, phone number, social security number, driver's license number, financial account number);
  • Characteristics of protected classifications, only collected from providers who have signed an agreement with us (e.g., age, disability, gender, marital status, military status, race, and health screening and/or vaccination information as required for the application process);
  • Biometric Information, only collected from providers who have signed an agreement with us and where required by the client as part of the application process (e.g. fingerprints);
  • Internet or Network Activity (e.g. information regarding interaction with a website or application);
  • Geolocation (e.g., device location);
  • Audio, electronic, or visual information, only with provider consent (e.g., phone calls);
  • Professional or employment-related information (e.g., job title, licenses, NPI number; employment history);
  • Education information (e.g., degrees, educational institutions);
  • Inferences (e.g., information related to any assessment that is part of the job applicant screening process).
Categories of Sources from which Personal Information is Collected
  • Directly from you;
  • Your device(s);
  • Other individuals, for example, in connection with hiring referrals or from references you provide to us;
  • Affiliates;
  • Data Analytics providers;
  • Data Brokers (e.g. name, cell phone number, email address, background check services);
  • Government entities;
  • Social networks (e.g., LinkedIn, Indeed);
  • Service providers, contractors and other vendors who provide services on our behalf.
Purposes for Collecting Personal Information

Optimum may use Personal Information for the purposes described below.

  • Determine eligibility for job postings, including the verification of references and qualifications and performance of background checks;
  • Verify educational qualifications;
  • Administer payments for contractor services;
  • Comply with applicable laws and regulations:
  • Make the necessary applications to obtain privileges and/or licenses;
  • Contact you regarding your requests to us and our other service offerings;
  • Personalize the Site, for example to understand and save your preferences for future visits;
  • Send you email messages including marketing emails;
  • Fulfill such other business purposes as reasonably determined by Optimum.
Disclosure of Personal Information

Optimum may disclose the following categories of Personal Information to the following categories of third parties. 

Categories of third parties Categories of Personal Information
  • Business partners (e.g. providers with whom Optimum has a contract)
  • Identifiers
  • Characteristics of protected classifications
  • Biometric Information
  • Professional or employment-related information
  • Education information
  • Health information
  • Inferences drawn from information above
  • Service providers
  • Identifiers
  • Professional or employment-related information
  • Education information
  • Financial institutions
  • Identifiers
  • Professional or employment-related information
  • Data brokers (e.g. background checks)
  • Identifiers
  • Professional or employment-related information
  • Education information
  • Data Analytics providers
  • Identifiers
  • Internet or other electronic network activity
  • Geolocation data
  • Professional or employment-related information
  • Government entities
  • Identifiers
  • Characteristics of protected classifications
  • Biometric Information
  • Professional or employment-related information
  • Education information
  • Health information
  • Inferences drawn from information above

We may also share the information we collect within Optimum, which includes all Optimum subsidiaries and affiliates.

In addition to the categories of third parties identified above, we may disclose Personal Information to third parties in connection with corporate transactions.

Optimum does not sell your personal information or share your Personal Information (for cross-context behavioral advertising). Further, Optimum does not intentionally collect or solicit any Personal Information from children under the age of 16. Optimum, therefore, does not have actual knowledge that it sells or shares (for cross-context behavioral advertising) the personal information of minors under the age of 16.

If you are a California Resident, You Have the Following Rights Under the CCPA

  • Right to request that we disclose personal information, or categories of Personal Information, we collect, use, and disclose.
  • Right to request that we correct inaccurate Personal Information we maintain about you.
  • Right to request that we delete Personal Information we have collected from you.
  • Right to limit the use and disclosure of sensitive personal information we have collected from you. Optimum limits the use of such information to providing the services you have requested from us.

Optimum will not discriminate against you because you exercise any of these rights.

To submit an access, correction, or deletion request, you can contact us as follows:
Phone: 855.301.0563
Website: "Contact Us" link
Mail: Medicus Healthcare Solutions
Attn: Privacy Office
22 Roulston Road
Windham, NH 30387

Verifying Requests:

To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your Personal Information or complying with your request. Based on the type of request, you will be required to submit specific pieces of information. Optimum will use this information to search our systems and determine if we have information about you. If we can locate information about you, we will fulfill your request as required by law. If you are an authorized agent, you will be required to submit your information as well as specific pieces of information about the individual for whom you are making a request.